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48 hrs of cancel or reschedule are required, No shows, late cancel or late reschedule will be charged the full price of the service you are receiving not including any discounts. An active credit card is require when booking any appointment. If using any kind of coupon (groupon, living social, or any other coupon) that coupon will be forfeited and your credit card will be charged the remaining amount of the service before your coupon. Multiple late cancelations or reschedules could result in no longer being able to make appointments or require a non-refundable deposit.